GETTING TO YES

The key text on problem-solving negotiation-updated and revised Getting to Yes has helped millions of people learn a better way to negotiate. One of the primary business texts of the modern era it is based on the work of the Harvard Negotiation Project a group that deals with all levels of negotiation and conflict resolution. Getting to Yes offers a proven step-by-step strategy for coming to mutually acceptable agreements in every sort of conflict. Thoroughly updated and revised it offers readers a straight- forward universally applicable method for negotiating personal and professional disputes without getting angry-or getting taken.