Unreasonable Hospitality: The Remarkable Power of Giving People More than They Expect

The must-listen New York Times bestseller that's redefining hospitality and inspiring people in every industry. - Featured in FX's The Bear and Showtime's Billions - JP Morgan NextList Pick Will Guidara was twenty-six when he took the helm of Eleven Madison Park a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later EMP was named the best restaurant in the world. How did Guidara pull off this unprecedented transformation? Radical reinvention a true partnership between the kitchen and the dining room—and memorable over-the-top bespoke hospitality. Guidara’s team surprised a family who had never seen snow with a magical sledding trip to Central Park after their dinner; they filled a private dining room with sand complete with mai-tais and beach chairs to console a couple with a cancelled vacation. And his hospitality